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Case Examples of Successful Disney Injury Lawsuits

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Board Certified Civil Trial Expert  ·  40+ years  ·  Serving all of Florida  ·  No fee unless we win

Walt Disney World is one of the most popular vacation destinations in the world, attracting millions of visitors each year. While it is known for its magical experiences and family-friendly atmosphere, accidents can and do happen on its property. As a lawyer who for 40+ years has focused on personal injury cases, including claims against Walt Disney World, Alan has seen firsthand the devastating effects that these accidents can have on individuals and families.

From injuries sustained by guests walking at the actual theme parks to shopping centers, in their hotels, and actual amusement rides, even “the most magical place on earth” is no stranger to litigation.

In a previous article we wrote about how to prove a slip and fall claim at Disney World, we discussed the key elements necessary for proving negligence in these types of cases. In this article, we will explore some more real-life examples of Walt Disney World injury lawsuits which give some insight into what you need to know if you or a loved one has been injured while visiting this iconic theme park.

Quick Legal Tip: It is difficult, and highly unusual, to find many Walt Disney World injury settlements on the internet. That’s at least true for cases settled over the last few years, as Disney requires most seriously injured victims to sign a non-disclosure agreement.

Frequently Asked Questions: Suing Disney in Florida (2025 to 2026)

Updated to address the 2024 Disney arbitration controversy and what it means for injury victims today.

QCan I still sue Disney after the 2024 arbitration controversy?

Yes. In 2024, Disney attempted to use its Disney+ terms of service to force a wrongful death lawsuit into arbitration; arguing that the plaintiff had agreed to arbitrate all disputes when he signed up for the streaming service. After significant national backlash, Disney dropped the arbitration defense in that case. While Disney’s legal team may raise arbitration arguments in certain situations, injury victims retain the right to pursue claims in Florida courts. If you’ve been injured at Disney and are concerned about the arbitration issue, call Alan Sackrin at (954) 458-8655 to discuss your specific situation.

QWhat types of Disney injuries can I bring a claim for?

Claims can arise from theme park ride accidents, slip and falls at Disney Springs, hotel injuries at Disney resorts, Disney transportation incidents, character meet-and-greet injuries, and accidents at Disney water parks including Typhoon Lagoon and Blizzard Beach. The venue and circumstances of your injury affect how the claim proceeds, which is why early legal guidance matters.

QDoes signing a Disney ticket or waiver mean I can’t sue?

Not necessarily. As illustrated in the cases on this page, ticket terms and release forms do not automatically bar injury claims. Florida courts examine whether the waiver clearly and specifically covered the type of negligence involved. An experienced attorney can evaluate whether any waiver applies to your situation.

QHow long do I have to file a Disney injury claim in Florida?

Florida’s statute of limitations for personal injury claims is generally two years from the date of injury. Do not wait; evidence, incident reports, and surveillance footage can disappear quickly. Contact Alan Sackrin at (954) 458-8655 as soon as possible after your injury.

QWhat should I do immediately after being injured at Disney?

Report the injury to a Disney cast member and ask for an incident report; get a copy if possible. Photograph the hazard, your injuries, and the exact location. Get names and contact information of any witnesses. Do not give a recorded statement to Disney or its insurance adjusters without first speaking with an attorney. Seek medical treatment promptly, even if you feel okay, many serious injuries do not appear immediately.

You Don’t Have to Live in Florida to File a Disney Injury Claim

Most Disney World injury victims are out-of-state visitors. We handle cases for clients nationwide, the entire process can be managed remotely.

Walt Disney World is located in Orlando, Florida. Under Florida law, if you were injured on Disney’s property, your claim is filed in Florida, regardless of where you live. Alan Sackrin represents injured visitors from across the country, and distance is not a barrier to pursuing your case.

Consultation
Free, by phone or video — no travel required
Case handling
Managed remotely from start to resolution
Fee structure
No fee unless we win — nothing upfront
Where we file
Florida courts — your home state is not a barrier

If you were visiting Disney World from out of state and suffered an injury, do not assume that distance makes a claim impractical. Many of our clients have never set foot in our Hallandale Beach office. We do the work in Florida. You focus on your recovery.

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Walt Disney World Disputed The Facts in a Slip And Fall Case

Aguiar v. Walt Disney World Hospitality, 920 So. 2d 1233

In March of 2002, the then 43-year-old plaintiff was walking at Walt Disney’s Magic Kingdom between 7 and 8 PM when she headed toward the exit. She purposely stepped off the sidewalk and over the curb using her right foot, while looking down at where she was stepping. As she was stepping, she did not see or feel anything of concern. However, upon stepping down she fell on all fours and injured her left knee.

After the fall, the plaintiff began to look around to see what had caused her fall and saw a piece of rubber sidewalk caulking. The piece appeared to be bent or folded but still connected to the rest of the caulking. The plaintiff assumed this had caused her accident as it was directly next to her on the ground and nothing else was in the area of her fall.

On cross-examination, however, the plaintiff admitted that she could not in fact know whether she actually slipped on that piece of rubber caulking or not. Based on this testimony, Walt Disney Resort moved for summary judgment.

The plaintiff opposed the motion and relied on the testimony of Howell Cundiff. Mr. Cundriff was produced by Walt Disney as the person with the most knowledge on repairs and maintenance of the area where the plaintiff was injured. Mr. Cundriff testified that the loose caulk was a tripping hazard and that he typically made efforts to remove any loose rubber caulking he saw.

The trial court entered summary judgment in favor of Walt Disney Resort. On appeal, the plaintiff argued that the record shows a material issue of disputed fact which precludes the entry of summary judgment.

According to the case, a landowner, including Disney World, may be liable for reasonably foreseeable injuries if it should have been anticipated or foreseen that those dangerous conditions would cause injury, regardless of whether the conditions were open and obvious. The evidence, in this case, indicates that the caulking was in a state of disrepair and that Walt Disney Resort knew that loose caulking was a tripping hazard. Therefore, the summary judgment in favor of Disney was vacated.

Walt Disney World’s Employee Failed to Properly Warn On How To Best Ride on an Attraction

Schreiber v. Walt Disney World Co., 389 So. 2d 1040

A personal injury action was brought against Walt Disney World where the plaintiff claimed that Walt Disney World’s employee failed to properly warn or instruct her on the manner best to descend from a water ride.

At trial, the plaintiff argued that Walt Disney World owed her a duty to assure her safety because she was a patron of the business. According to this case, and other well-established case law, the standard of care Disney owes to an invitee is one of reasonable care.

During the trial, the court failed to give the jury instructions concerning Disney’s duty to use reasonable care and the issue of vicarious liability.

According to the case, each party is entitled to have the jury instructed on his or her theory of the case. The trial court erred when it failed to give two requested jury instructions: duty to use reasonable care and vicarious liability. The injury victim was entitled to these instructions, and because of this failure, the judgment was reversed and a new trial was ordered.

Was Walt Disney Resorts Negligent For How it Encouraged Guests to Cross Over Its Property?

Etheredge v. Walt Disney World Co., 999 So. 2d 669

The victim in this case was a guest at Walt Disney World’s campground when she decided to visit Downtown Disney during her stay. On her way to Downtown Disney, she had to cross a parking lot to get to the Disney complex. While crossing, she stepped off a curb and got her ankle caught in a storm drain. Her injuries were so severe that she had four surgeries to correct her condition.

At trial, the victim claimed that Disney World was negligent in the manner in which it encouraged guests to cross the street. There was testimony at trial that a Walt Disney employee was working as a crossing guard and directing guests, including the plaintiff, to cross the street at the precise location of the storm drain.

During the trial, Disney moved for a directed verdict at the conclusion of the plaintiff’s case. The trial court denied the motion, citing the presence of the crossing guard directing guests over the storm drain as their reason for denying it. At the conclusion of the trial, Disney renewed their motion, and this time the trial court granted the motion, finding no evidence legally sufficient to submit the case to a jury. The plaintiff then appealed.

In support of the trial court’s ruling, Disney relied on the plaintiff’s stipulation that there was no defect with the storm drain itself. Disney also pointed out that the plaintiff admitted that she could have seen the storm drain before stepping, but she was not looking where she was walking. Lastly, Disney argued that a storm drain is not inherently dangerous, and even if it had an employee directing guests to step over the storm drain, the area was not unsafe or defective to constitute negligence.

However, the issue here was whether the manner in which Walt Disney chose to have guests cross the street resulted in an unsafe condition. The question was does Disney owe a duty to reduce, minimize, or eliminate foreseeable risks before they manifest themselves as dangerous conditions.

Under the law, Disney owes a duty of reasonable care to its invitees, and whether that duty was breached as well as whether that breach proximately caused the plaintiff’s injury is an issue of fact to be resolved by the jury. Therefore, a directed verdict was inappropriate.

According to the court, the focus should not have been on the storm drain itself but on the practice of encouraging guests to cross over a storm drain. Because the court was unable to conclude that no reasonable jury could have found in favor of the plaintiff, the case was remanded for a new trial.

More Injury Lawsuits Against Disney World

According to Florida case law, Disney has faced other personal injury lawsuits relating to:

  • A minor filed suit to recover damages for injuries he received after voluntarily exiting a car used to transport passengers through the “Haunted Mansion” attraction. The minor exited the car and walked over a low railing, causing him to fall fifteen feet down onto a concrete floor. The question of whether Walt Disney World was negligent, as well as the comparative negligence of the minor, were material issues of fact that precluded entry of summary judgment in this case. See: McCabe v. Walt Disney World Co., 350 So.2d 814
  • Parents of a four-year-old child who drowned on amusement theme park premises brought a wrongful death action against the park. The family was at the theme park at around 11:20 PM on the night of the incident. The child’s mother was sitting at a table bordering a grassy fenced area where the four-year-old child was playing. The mother began talking to family members and when she turned around the child was gone. At about 2:15 AM the child’s body was located in a moat running around the castle, 150 feet east of where the child was last seen. In order for the child to get to the moat, he would have had to climb out of the fenced-in grassy area, cross a walkway, and climb over a second fence. This presented a substantial factual issue of whether a causal relationship existed between the alleged negligence of the park in having a fence too short to prevent physical access to the water by small children and the drowning of the child, therefore precluding summary judgment. See: Goode v. Walt Disney World Co., 425 So.2d 1151
  • A Disney guest and his parents filed a lawsuit against Walt Disney World to recover for injuries sustained when a stampede occurred while the guests were on a Disney-operated horseback ride. The child and his parents went on the trail ride after the child’s parents signed release forms. The family had been told by the employees that it would be a walking ride and the employees never discussed the possible dangers involved. During the ride, the horse being ridden by the party’s seven-year-old son stampeded and the child fell from the horse, suffering severe injuries. The court found that the release form did not bar recovery for the injuries sustained because the form did not include any express statement barring recovery for injuries resulting from an employee’s negligence. It cannot be said that, as a matter of law, a nine-year-old child could realize and appreciate the risk of a stampede if he was participating in a walking trail ride. The court ultimately found that in this case, there was sufficient evidence for a jury to conclude that the injury was caused by the negligence of the Walt Disney World employee and therefore summary judgment was reversed for further proceedings. See: O’Connell v. Walt Disney World Co., 413 So.2d 444

Free Consultation  •  No Fee Unless We Win

Hurt at Disney World, Disney Springs, or a Disney Resort?

Disney has a legal team and an arbitration strategy designed to minimize what injury victims recover. Alan Sackrin is a Board Certified Civil Trial Lawyer who has handled Disney injury claims for 40+ years. He serves Florida residents and out-of-state visitors alike. No fee unless we win. Call for a free consultation.

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Civil Trial Lawyer. Fewer than 2% of Florida attorneys hold this designation.

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Out-of-State Clients Welcome

You do not have to live in Florida to pursue a Disney injury claim

Related:

These Walt Disney World negligence cases are for informational purposes only and should not be relied upon as legal advice. Negligence law is always changing. Therefore, we strongly recommend talking with an experienced Florida personal injury lawyer to learn your rights.