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Last Update: 11/4/18

If you are staying in a Florida hotel or resort, odds are that you are visiting Florida from another state or country on business or pleasure or maybe a little of both. As a guest of a Florida hotel, you can depend upon the hotel to serve your needs and to keep you safe and secure during your stay – or at least you should be able to do so.

However, if something should go wrong during your hotel stay (some type of personal injury occurs), Florida has enacted laws to allow you to pursue a legal claim and seek legal redress against the hotel or resort for your damages (both economic and non-economic damages).

Florida Laws Regulating Injury Claims Against Florida Hotels

Florida hotels of every type (resorts, spas, luxury hotels, executive suites, etc.) must adhere to the regulations established by state agencies, the statutes passed by the Florida legislature, and additional legal requirements imposed upon them as the result of court precedent (in cases ruling on issues of negligence, premises liability, negligent security, etc.).

Under these laws, their are duties of safety and security imposed upon hotels and resorts that are not imposed upon other kinds of businesses (say, for example, a shopping mall or a seafood restaurant).  Specific legal duties exist under the law for those who offer public accommodation in Florida i.e. keeping guests safe from accidental harm (negligence) as well as from criminal acts (negligent security law).

Hotel Safety And Security Laws – Common Law And Statutory Law

Under Florida common law (negligence law), hotels and motels can be required to compensate a guest for a negligent security claim, where the guest is the victim of a crime (assault and battery, rape, theft, etc.), if the victim can prove the hotel failed to meet its legal duty to protect and secure the guest.

Also, because the state legislature has determined that it is important to safeguard the health, safety, and welfare of those using our public lodging establishments relating to certain issues, the legislature has enacted the following statutory laws to protect hotel guests:

  • Florida Statute 509.211 – which relates to safety regulations for matters which include locks on doors and railings on balconies and stairways;
  • Florida Statute 509.215– which relates to fire safety and fire sprinkler systems; and
  • Florida Statute 509.221 – which relates to sanitary regulations, including showers, toilets, lighting, and cooling and heating systems.

Hotels Have a Duty of Reasonable Care Placed Upon Them By Florida Law

In Florida, a guest enters into a binding contract to pay for lodging at a hotel and the hotel undertakes legal duties distinct from that contract to provide safety to that guest during their stay. This is the hotel’s duty of reasonable care.

However, this duty has its limitations.

If a guest is injured during a stay at a Florida hotel, or while visiting the premises, the guest has specific legal rights granted to them under Florida statutes and Florida case law (common law created by court decisions).

The hotel is not the Guardian Angel of the guest; the hotel is legally responsible to make sure that the guest premises of the hotel are kept in a reasonably safe condition. If there are dangers on the premises, say a slippery bathtub or shower, or a broken stair on a stairway to the beach from the hotel, where a guest might slip and fall, then it is the duty of the hotel to block that danger off from guests, and to warn guests not to use the stairs until the area is safe once more. If a guest can prove the hotel was negligent in its operations, then the guest can recover compensation for his or her injuries.

Read: Reasons To Sue A Florida Hotel For Negligence

Conversely, if the danger on the hotel premises is caused by broken glass in a storage location, for instance, and guests are not permitted to be in the storage facility, then the hotel need not take measures to protect guests from possible harm here (unless the hotel knew or should have known that guests or other invitees may wander into that area of the hotel).  And all of this state law legal protection goes out the window if the hotel happens to be on Indian Tribal land.  (Like the Hard Rock Casino here in South Florida)

The bottom line is that if a guest is injured during a stay at a Florida hotel, or while visiting the premises, the guest has specific legal rights granted to him or her under Florida statutes and Florida case law (common law created by court decisions).

What About Federal Law?

Unfortunately, the Federal judicial system isn’t going to be much help to a hotel guest or hotel invitee because the United States government does not get involved, for the most part, in the relationship between a hotel and a guest when it comes to personal injury and negligence.

However, their are a few Federal laws that could apply to hotels but those relate to providing public accommodations, including:

What Should You Do?

A good piece of advice if you have been hurt at a Florida hotel due to its negligent safety or security, is to speak with an experienced personal injury lawyer before you file a claim to learn about some of the issues that can arise with these claims, including the type of evidence needed to prove a claim and the type and amount of damages you can recover. Most personal injury lawyers, like Alan Sackrin, will offer a free initial consultation (over the phone or in person) to answer your questions.



Do you have questions or comments? Then please feel free to send Alan an email or call him now at (954) 458-8655.

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